CRM & Support
Help Scout
Customer support — mailboxes, conversations, and customer profiles.
Command it in chat
Ask the Orbit Assistant about your Help Scout data in plain English — it plans the API calls and answers clearly, not with raw JSON.
Automate it with skills
Put Help Scout inside autonomous skills and playbooks that run on schedules, webhooks, or events — and chain it with your other tools.
Governed by default
Set action policies and member access, require approvals where needed, and review recorded activity. Supported autonomy modes depend on your plan.
5 one-click shortcuts — plus the full API
These cover common tasks. API exploration depends on your plan, vendor permissions and supported endpoints. Workspace simulations use fictional data and may use AI Power. Real actions follow workspace approval policies and vendor limits.
List mailboxes
list_mailboxes
List conversations
list_conversations
Get conversation
get_conversation
Add internal note
add_note
List customers
list_customers
Explore before you connect
Explore Help Scout in a workspace with fictional sample data before adding credentials. Workspace simulations may use AI Power; signup may require a beta invite.
Explore in a workspace