CRM & Support
Plain
Modern B2B customer support — threads, customers, timeline events, and triage workflows.
Command it in chat
Ask the Orbit Assistant about your Plain data in plain English — it plans the API calls and answers clearly, not with raw JSON.
Automate it with skills
Put Plain inside autonomous skills and playbooks that run on schedules, webhooks, or events — and chain it with your other tools.
Governed by default
Set action policies and member access, require approvals where needed, and review recorded activity. Supported autonomy modes depend on your plan.
19 built-in actions
Explore fictional results in workspace Simulated mode before connecting credentials. Real actions follow workspace approval policies; validate the actions you need with your own account.
List Threads
list_threads
Get Thread
get_thread
Get Customer
get_customer
List Customers
list_customers
Create Customer
create_customer
Update Customer
update_customer
Create Thread
create_thread
Reply to Thread
reply_to_thread
Add Internal Note
add_note
Change Thread Status
change_thread_status
Assign Thread
assign_thread
Set Thread Priority
set_thread_priority
List Label Types
list_labels
Add Label to Thread
add_label
Remove Label from Thread
remove_label
Create Timeline Event
create_timeline_event
List Workspace Users
list_workspace_users
Search Threads
search_threads
Get Workspace Info
get_workspace
Explore before you connect
Explore Plain in a workspace with fictional sample data before adding credentials. Workspace simulations may use AI Power; signup may require a beta invite.
Explore in a workspace