Communication
Intercom
Customer messaging — conversations, contacts, and support automation.
Command it in chat
Ask the Orbit Assistant about your Intercom data in plain English — it plans the API calls and answers clearly, not with raw JSON.
Automate it with skills
Put Intercom inside autonomous skills and playbooks that run on schedules, webhooks, or events — and chain it with your other tools.
Governed by default
Set action policies and member access, require approvals where needed, and review recorded activity. Supported autonomy modes depend on your plan.
7 one-click shortcuts — plus the full API
These cover common tasks. API exploration depends on your plan, vendor permissions and supported endpoints. Workspace simulations use fictional data and may use AI Power. Real actions follow workspace approval policies and vendor limits.
List conversations
list_conversations
Get conversation
get_conversation
Search contacts by email
search_contacts
List contacts
list_contacts
Create contact
create_contact
Reply to conversation
reply_to_conversation
List admins
list_admins
Explore before you connect
Explore Intercom in a workspace with fictional sample data before adding credentials. Workspace simulations may use AI Power; signup may require a beta invite.
Explore in a workspace